Terms of Service

Effective November 9, 2026

These terms apply to your use of Fernwell, a houseplant care app for iPhone made by an individual developer (“we”, “us”). By using Fernwell you agree to them.

The app

Fernwell helps you keep track of your houseplants, their watering and feeding schedules and the care you give them, and lets you ask Sprig, an AI assistant, for care plans, schedule changes and possible diagnoses. Your plants and history are stored on your iPhone. We do not back them up, so they are lost if you delete the account or the app.

Account creation

You create an account by choosing Apple, Google or email on the welcome screen. In the current version, the account is stored only on your iPhone and there is no Fernwell server account. You should provide an email address that belongs to you. You are responsible for activity on your iPhone and for keeping your device secure.

You can sign out at any time, and you can delete your account in the app (Me › Account › Delete Account). Deleting it permanently removes the account and its plants from your iPhone. See Account deletion.

Sprig, the AI assistant

Sprig’s answers are generated by an AI model (DeepSeek, through our server) from your messages, a summary of your plants and text read from photos. They can be incomplete or wrong. Sprig cannot see your plant; its diagnoses and schedules are educated guesses, not a lab test or an expert inspection.

• Sprig’s output is for general information only and is not professional horticultural, veterinary, medical or safety advice.
• Check advice against the plant’s label or a local nursery or plant specialist, especially before repotting, pruning heavily, or treating pests and diseases.
• When using pesticides, fertilisers or other products, always follow the product label and local rules, not Sprig.
• Sprig is not a vet or poison-control service and cannot tell you reliably whether a plant is safe for pets or people. If a pet or child may have eaten a plant, contact your vet or poison control right away.

Sprig may save plants, care tasks, check-ups and schedule changes to your app. You can edit or remove them, and undo Sprig’s latest action. Using Sprig requires your consent and an internet connection, and a daily message limit applies. We may change, limit or discontinue Sprig at any time.

Your content

Your plants, notes, photos and messages remain yours. We do not claim ownership of them. You give us permission to process the parts sent with Sprig requests only to provide the answer, as described in the Privacy Policy. You are responsible for what you enter, and you should not include sensitive personal information in your messages to Sprig.

Acceptable use

Don’t use Fernwell or Sprig to break the law or anyone’s rights, send harmful or abusive content, try to get around the daily limit or other protections, access our server other than through the app, or interfere with the service.

Disclaimers

Fernwell and Sprig are provided “as is” and “as available”, without warranties of any kind, to the extent permitted by law. We do not promise that the app will be error-free or always available, or that following its schedules or Sprig’s advice will keep any plant healthy.

Limitation of liability

To the extent permitted by law, we are not liable for any indirect, incidental or consequential damages, or for the loss or damage of plants, property or data, arising from your use of Fernwell or reliance on Sprig. Nothing in these terms limits liability that cannot be limited under applicable law, or your rights as a consumer.

Termination

You can stop using Fernwell at any time by deleting your account and the app. We may suspend access to Sprig for misuse of the service.

Apple

If you downloaded Fernwell from the App Store, Apple’s standard Licensed Application End User License Agreement also applies. Apple is not responsible for the app or its support.

Changes

We may update these terms as the app changes. The effective date above shows when they were last updated. Continuing to use the app after a change means you accept the updated terms.

Contact

Questions about these terms: phamthanhhai9152@icloud.com.