Support

Effective November 9, 2026

Contact

Email phamthanhhai9152@icloud.com with your app version (Me › About › Version), your iPhone model and a short description. Please don’t send sign-in codes.

Signing in

Choose Apple, Google or email on the welcome screen. For email, enter your address, tap Send my code and type the 6-digit code into the boxes. The code expires after 10 minutes, and you can ask for a new one after 30 seconds. Tap Change to use a different address. Your account and plants are kept on this iPhone, so signing in on another device starts a new, separate account.

Adding and caring for plants

• Add a plant with the + button on Today or Plants. Add a photo, or keep the drawn illustration.
• On Today, thirsty plants droop on the windowsill. Tap the bubble above a plant to water, mist or feed it.
• Open a plant for one-tap Water, Feed and Mist, its schedule, one-off tasks, check-ups, history and notes.
• In Care, tap a day to filter the week. Long-press a task to snooze or delete it.
• Tap the planter strip on Today to see All Stats.
• Remove the sample plants in Me › Greenhouse › Remove sample plants.

Sprig

• Type in the Ask Sprig card on Today, or tap a command such as Plan this week’s care or Add from a plant tag.
• Attach up to four photos with the camera button, which opens the iOS photo picker. They are read on your iPhone; if no text or labels are found, you’ll be told before sending.
• Tap Clinic to see the whole conversation; New starts a fresh one. Plants and tasks Sprig added stay.
• Use Undo to remove what Sprig just saved. Schedule changes are applied only when you tap Apply.
• Sprig needs an internet connection. If it can’t be reached, or today’s message limit is used up, try again later.

Sprig can be wrong and is not a vet or poison-control service. If a pet or child may have eaten a plant, contact your vet or poison control right away.

Privacy

AI settings are in Me › AI & Privacy: turn off “Share my plants with Sprig”, see the AI provider, show the AI tour again, or withdraw AI consent. Read the Privacy Policy for what is sent and kept.

To delete your account, see Account deletion. For any other privacy request, email phamthanhhai9152@icloud.com.